Bangladesh Honda Private Limited

Privacy Policy

BANGLADESH HONDA PRIVATE LIMITED (BHL)

PRIVACY NOTICE

1. INTRODUCTION

Bangladesh Honda Private Limited ("BHL", "we", "our", or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Notice explains how we collect, use, store, disclose, transfer, retain and otherwise process personal data relating to customers, prospective customers, website visitors, dealers, vendors, business partners and other individuals who interact with BHL.

2. APPLICABLE LAWS

BHL processes personal data in compliance with applicable laws and regulations of Bangladesh, including:

  1. Personal Data Protection Act, 2026;
  2. National Data Governance legal framework;
  3. Cyber Security Act;
  4. Information and Communication Technology laws and regulations;
  5. Consumer protection and contractual obligations applicable to BHL; and
  6. Any applicable directives, regulations or orders issued by competent authorities.

3. WHO WE ARE

For purposes of applicable data protection laws, BHL may act as:

  1. Data Controller;
  2. Data Fiduciary;
  3. Data Processor; or
  4. Joint Data Controller,

depending upon the nature of the service or processing activity.

4. DATA PROTECTION GOVERNANCE

BHL maintains internal governance measures for privacy and data protection compliance.

Such measures include:

  1. Privacy governance procedures;
  2. Employee awareness programs;
  3. Access management controls;
  4. Vendor oversight mechanisms;
  5. Incident response procedures;
  6. Cybersecurity measures;
  7. Periodic compliance reviews; and
  8. Risk management practices.

BHL may designate a Data Protection Officer, Chief Data Officer or other responsible officer as required by applicable law or operational necessity.

8. PURPOSES OF PROCESSING AND LEGAL BASIS

BHL processes personal data only for specific, legitimate and lawful purposes.

We may process personal data to:

Customer Service

  1. Provide products and services;
  2. Process purchases;
  3. Administer warranties;
  4. Facilitate recalls;
  5. Provide support services.

Contract Performance

  1. Execute agreements;
  2. Verify transactions;
  3. Manage customer accounts;
  4. Process payments.

Legal Compliance

  1. Comply with legal obligations;
  2. Maintain statutory records;
  3. Respond to authority requests;
  4. Fulfil regulatory requirements.

Business Operations

  1. Manage dealer networks;
  2. Improve services;
  3. Conduct quality assurance;
  4. Conduct product safety activities.

Security and Fraud Prevention

  1. Detect fraud;
  2. Prevent misuse;
  3. Protect systems;
  4. Maintain cybersecurity.

Marketing and Communication

  1. Send promotional materials;
  2. Invite participation in campaigns;
  3. Provide updates regarding products and services,

where permitted by law and, where required, with consent.

Research and Analytics

  1. Conduct market research;
  2. Improve customer experience;
  3. Analyze trends;
  4. Improve website functionality.

The legal bases relied upon may include:

  1. Consent;
  2. Contractual necessity;
  3. Legal obligation;
  4. Legitimate interests; and
  5. Protection of vital interests.

9. MARKETING COMMUNICATIONS

10. DISCLOSURE OF PERSONAL DATA

We do not sell personal data. We may disclose personal data to:

Honda Group Companies

Including regional and global Honda entities.

Dealers and Service Centers

For customer service, maintenance, warranty and support functions.

Service Providers

Including:

  1. IT providers;
  2. Cloud providers;
  3. Hosting providers;
  4. Payment service providers;
  5. Logistics companies;
  6. Auditors;
  7. Lawyers;

Government Authorities: Where required by law or lawful authority.

Professional Advisors: Including legal, financial and compliance advisors.

All disclosures are subject to appropriate confidentiality, contractual and security measures.

12. DATA RETENTION

BHL retains personal data only for as long as necessary.

We retain your personal information for the period necessary (5 years or as per the minimum requirement of laws of Bangladesh) for purposes of processing such personal information, except to the extent that we are required by law to retain the personal information for a longer period, in which case we retain it for the period required by law. Longer retention may apply where required by law, litigation, contractual obligations or regulatory requirements.

13. INFORMATION SECURITY

BHL implements technical and organizational security measures designed to protect personal data.

These measures may include:

  1. Encryption;
  2. Secure storage;
  3. access controls;
  4. Role-based permissions;
  5. Network security controls;
  6. Cybersecurity monitoring;
  7. Employee training;
  8. Periodic assessments;
  9. Backup procedures; and
  10. Incident response procedures.

While BHL applies reasonable safeguards, no system can guarantee absolute security.

14. PERSONAL DATA BREACHES

If a personal data breach occurs, BHL will:

  1. Investigate the incident;
  2. Assess risks and impacts;
  3. Take necessary containment measures;
  4. Mitigate harm;
  5. Notify competent authorities where required; and
  6. Notify affected individuals where legally required or appropriate.

15. CHILDREN'S PERSONAL DATA

BHL recognizes the importance of protecting children's privacy.

Where personal data of a child is processed, BHL may require:

  1. Parental consent;
  2. Guardian authorization; or
  3. Other safeguards required by law.

BHL does not knowingly collect children's personal data for unlawful purposes.

16. AUTOMATED DECISION-MAKING

BHL does not generally make decisions producing legal or similarly significant effects solely through automated processing.

If such processing is adopted in future, appropriate notices and safeguards will be implemented as required by applicable law.

17. YOUR RIGHTS

Subject to applicable law, you may have the right to:

  1. Access your personal data;
  2. Obtain information regarding processing activities;
  3. Request correction of inaccurate data;
  4. Request completion of incomplete data;
  5. Request erasure of personal data;
  6. Request restriction of processing;
  7. Object to processing;
  8. Withdraw consent;
  9. Receive data portability where applicable;
  10. Lodge complaints regarding processing activities; and
  11. Seek remedies available under law.

But, we request you to contact us at the first instance so that we can resolve it without going to any applicable forum.

19. WEBSITE PRIVACY

When you visit our website, we may collect:

  1. IP address;
  2. Browser information;
  3. Device details;
  4. Usage statistics;
  5. Page interaction information;
  6. Referral information;
  7. Cookie identifiers; and
  8. Security logs.

This information assists us in:

  1. Operating the website;
  2. Improving functionality;
  3. Ensuring security;
  4. Analyzing usage trends; and
  5. Providing customer support.

21. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

BHL is not responsible for the privacy, security or content practices of third-party websites.

Users should review the privacy policies of those websites before providing personal data.

22. CHANGES TO THIS NOTICE

BHL may amend this Privacy Notice periodically to reflect changes in:

  1. Laws; Rules, SROs, etc.
  2. Technologies;
  3. Services; or
  4. Business operations.

Updated versions will be posted on our website along with the revised effective date.

23. CONTACT US

Bangladesh Honda Private Limited (BHL)

Corporate Office:
Monem Business District, East Tower (10th Floor)
111 Bir Uttam C. R. Dutta Road Karwan Bazar, Dhaka-1205, Bangladesh

Registered Office:
Abdul Monem Economic Zone, Char Baushia, Gazaria, Munshiganj, Bangladesh
Website: www.bdhonda.com

Contact Point for any Personal Data related issue: info@bdhonda.com